Red Sky Privacy Policy

Last updated: 8/7/2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, sign up for our services, or contact us for support. This may include:

• Name, email address, and phone number
• Account credentials and profile information
• Business information and preferences
• Communication history and support requests

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Send you SMS messages and notifications
• Process transactions and manage your account
• Respond to your comments, questions, and support requests
• Send you technical notices and administrative messages
• Protect against fraud and ensure security

3. SMS Messaging and Communications

By opting into our SMS service, you consent to receive text messages from Red Sky. These messages may include appointment reminders, business updates, promotional offers, and service notifications. Message and data rates may apply. You can opt out at any time by texting "STOP" to our short code.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With service providers who assist in our operations

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Request deletion of your account and data
• Opt out of marketing communications
• Request information about how we process your data
• Lodge a complaint with relevant authorities

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at support@redskyhq.com.